Privacy Policy

L. Warren Brown

This Privacy Policy governs how **L. Warren Brown** collects, uses, maintains, and safeguards information obtained from visitors and users of this website and any affiliated digital properties operated under the L. Warren Brown name.

L. Warren Brown is committed to maintaining the confidentiality, integrity, and appropriate use of all information collected through its digital platforms.

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Website Visitors

Like most website operators, L. Warren Brown collects non-identifying technical data that web browsers and servers routinely provide. This may include browser type, operating system, language preference, referring source, and timestamps associated with visitor requests.

This information is collected for analytical purposes to understand usage patterns, improve platform performance, and enhance user experience. From time to time, aggregated data may be reviewed internally or disclosed in summary form for operational analysis. No individual user is identified in such reporting.

In addition, Internet Protocol (IP) addresses may be collected for users who log into accounts or submit interactive content. These IP addresses are handled with the same level of protection as other identifying data and are disclosed only under the conditions outlined in this policy.

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Collection of Personally Identifying Information

Certain interactions with L. Warren Brown require the collection of identifying information. The scope and nature of the data collected depend on the interaction itself.

Examples include, but are not limited to:

* Account registration details such as name and email address
* Transaction-related information necessary to process orders or services
* Communications submitted through forms, email, or feedback channels

Information is collected solely to fulfill the purpose for which it is provided. Users may choose not to supply identifying data; however, doing so may limit access to certain services or features.

L. Warren Brown does not collect more information than is reasonably necessary to operate its services.

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Aggregated Usage Data

L. Warren Brown may compile anonymized usage statistics related to visitor behavior across its platforms. These statistics may be reviewed internally or shared externally in aggregated form. No personally identifying information is disclosed through such data.

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Protection and Disclosure of Information

Personally identifying information is disclosed only to employees, service providers, or affiliated entities who require access in order to perform services on behalf of L. Warren Brown and who are contractually obligated to maintain confidentiality.

Some service providers may operate in jurisdictions outside the user’s location. By using these platforms, users acknowledge and consent to the processing and transfer of information where required for operational purposes.

L. Warren Brown does not sell, lease, or trade personally identifying information.

Disclosure may occur when required by legal process, regulatory obligation, or when reasonably necessary to protect the rights, property, or operational integrity of L. Warren Brown or others.

If a user provides contact information, communications may be sent related to service updates, administrative notices, or platform-related information. Users may opt out of non-essential communications where applicable.

All reasonable safeguards are implemented to prevent unauthorized access, misuse, alteration, or destruction of collected data.

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Cookies

Cookies are small data files stored on a user’s device that enable websites to recognize returning visitors and retain preference settings.

L. Warren Brown uses cookies to:

* Understand usage patterns
* Improve platform functionality
* Maintain session continuity

Users may disable cookies through browser settings. Doing so may limit access to certain features or impair site functionality.

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Business Transfers

In the event of a merger, acquisition, restructuring, or transfer of assets, user information may be included among transferred assets. Any successor entity will be bound by the terms of this Privacy Policy or a substantially similar standard of protection.

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Advertising Partners

Advertisements displayed on L. Warren Brown platforms may be delivered by third-party partners who utilize cookies or similar technologies. These technologies allow advertising systems to recognize devices and tailor content.

This Privacy Policy applies only to information collected by L. Warren Brown and does not govern the data practices of external advertisers.

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Policy Revisions

L. Warren Brown reserves the right to modify this Privacy Policy at its sole discretion. Revisions take effect upon publication. Continued use of the platform constitutes acceptance of the updated terms.

Users are encouraged to review this policy periodically for updates.

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Contact

For privacy-related questions or concerns, inquiries may be directed to:

[product.info@lwb-ai.com](mailto:product.info@lwb-ai.com)

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L. Warren Brown** maintains full authority to revise this Privacy Policy without prior notice.

Terms of Service

L. Warren Brown

These Terms of Service govern all access to and use of the website operated by L. Warren Brown, including all related content, services, and products made available through the website, collectively referred to as the “Website.” The Website is owned and operated by L. Warren Brown and is offered subject to your acceptance, without modification, of all terms, conditions, policies, and notices set forth herein, including any additional operating rules or policies published from time to time, which are incorporated by reference into this agreement.

By accessing or using any portion of the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to all terms and conditions contained herein, you are not authorized to access the Website or use any services provided through it. Access to the Website is limited to individuals who are at least sixteen years of age.

For purposes of these Terms of Service, references to “you” or “your” refer to the individual accessing the Website. References to “L. Warren Brown,” “we,” “our,” or “us” refer to the owner and operator of the Website. Any reference to parties applies collectively or individually as the context requires. Words used in the singular include the plural and vice versa, and gendered terms are interpreted as gender-neutral.

The Website uses cookies and similar technologies to enhance functionality, analyze usage patterns, and improve user experience. By using the Website, you consent to the placement and use of cookies in accordance with the applicable Privacy Policy. Disabling cookies may limit certain features or functions of the Website.

All content available on the Website, including but not limited to text, graphics, logos, images, and digital materials, is the intellectual property of L. Warren Brown or its licensors and is protected by applicable intellectual property laws. All rights not expressly granted are reserved. You may view or print portions of the Website for personal, non-commercial use only, provided that you do not modify the content or remove proprietary notices. You may not reproduce, duplicate, copy, distribute, sell, license, publish, or exploit any material from the Website without prior written authorization.

Certain third parties may link to the Website without prior approval where such linking is lawful, accurate, non-deceptive, and does not imply endorsement or sponsorship. Any permitted link must fairly represent the context of the linking party’s content and must not mislead users regarding any relationship with L. Warren Brown. Requests for additional linking permissions may be reviewed at the sole discretion of L. Warren Brown. The use of logos, branding, or visual assets for linking purposes is prohibited without an express trademark or licensing agreement.

You may not frame, embed, or otherwise alter the visual presentation or appearance of the Website without prior written consent. L. Warren Brown reserves the right to request removal of any link to the Website at any time and for any reason, and you agree to comply promptly with such requests. Continued linking following changes to these Terms constitutes acceptance of those changes.

While reasonable efforts are made to ensure accuracy, the Website and its content are provided without guarantees regarding completeness, reliability, availability, or timeliness. L. Warren Brown is not responsible for content appearing on third-party websites that link to or from the Website. You agree to indemnify and hold harmless L. Warren Brown from any claims arising from your website, your use of the Website, or any violation of these Terms.

To the fullest extent permitted by applicable law, all warranties, representations, and conditions relating to the Website and its use are disclaimed. Nothing in these Terms limits liability for personal injury or loss caused by negligence, fraud, or any liability that cannot be lawfully excluded. Any limitations of liability apply to all claims arising in contract, tort, statutory duty, or otherwise.

Where the Website or its services are provided without charge, L. Warren Brown shall not be liable for any loss or damage of any kind arising from their use.

L. Warren Brown reserves the right to modify these Terms of Service at any time, effective upon posting. Continued use of the Website after changes are published constitutes acceptance of the revised terms.

Below is a revised, consolidated, and professionally structured **Refund and Returns Policy** reflecting the name **L. Warren Brown** and the contact email **[product.info@lwb-ai.com](mailto:product.info@lwb-ai.com)**. Language has been tightened for clarity, compliance, and operational control.

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Returns & Refund Policy

**L. Warren Brown**

### Return Eligibility

Returned merchandise must be postmarked no later than **30 calendar days** from the original purchase date. All return shipping expenses are the responsibility of the customer.

To qualify for return consideration, items must meet **all** of the following conditions:

* Unused and received back in original condition
* Returned in original packaging with tags intact
* Free of odors including, but not limited to, smoke, animals, or fragrances
* Free of hair, residue, or external contaminants
* Apparel must be neatly folded; items that are rolled, compressed, or mishandled may be rejected
* Fragile items must be packaged with adequate protection
* Items damaged during return transit due to insufficient packaging will not be accepted

### Items Not Eligible for Return

The following categories are excluded from return or refund consideration:

* Gift cards
* Downloadable or digital products
* Select health or personal care products
* Customized or personalized merchandise
* Intimate apparel, including undergarments and swimwear

Return Authorization Process

Prior to shipping any item back, customers must contact customer support to obtain return instructions.

A valid receipt or proof of purchase is required for all returns.

Returned items must **not** be sent to manufacturers or third parties. Items marked “return to sender” or misdirected will not qualify for reimbursement.

Refund Review & Processing

Once a return is received and inspected, confirmation will be sent via email. Approval or denial will be communicated after evaluation.

Approved refunds will be issued to the original payment method. Processing may require up to **30 calendar days** depending on financial institution timelines.

Delayed or Missing Refunds

If a refund has not posted:

1. Verify your financial account for pending transactions
2. Contact your payment provider for processing status
3. If unresolved, contact customer support at **[product.info@lwb-ai.com](mailto:product.info@lwb-ai.com)**

Sale Items

Merchandise purchased at a discounted rate is **final sale** and not eligible for refund.

Exchanges

Exchanges are limited strictly to items verified as defective or damaged. Requests must be submitted via email to **[product.info@lwb-ai.com](mailto:product.info@lwb-ai.com)**. Replacement eligibility is determined after review.

Gift Orders

* Items marked as gifts and shipped directly to the recipient will receive store credit upon return approval
* Items not marked as gifts will result in reimbursement issued to the original purchaser

Shipping Terms

* Customers are responsible for all return shipping charges
* Shipping fees are non-reimbursable
* Approved refunds will exclude original shipping charges
* Trackable shipping services and shipping protection are strongly recommended for items exceeding a value of seventy-five currency units
* Receipt of returned merchandise is not guaranteed without tracking

Special Circumstances

Order Marked Delivered but Not Received

If tracking confirms delivery, customers must contact the shipping carrier directly. L. Warren Brown is not liable for items lost or taken after delivery confirmation.

Refused or Undeliverable Shipments

Orders returned due to refusal or incorrect address entry will be treated as returns. Re-shipment will not occur. Refunds, if approved, apply to product cost only. Shipping charges are excluded.

Defective Merchandise

Claims must be submitted within **7 calendar days** of delivery. Emails must include photographic documentation and a description of the issue. Items must not be returned without written authorization.

Order Discrepancies

If an incorrect item is received, notification must be sent within **7 calendar days** of delivery with supporting images. Verified errors will be corrected.

Order Cancelations & Modifications

Cancelations

Orders cannot be canceled once warehouse processing begins. Immediate email notice is required to attempt cancelation. Requests are reviewed during standard office operations.

Order Edits

Submitted orders cannot be modified. Address accuracy is the sole responsibility of the customer. Orders misdirected due to customer error are not eligible for replacement or reimbursement.

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For assistance or clarification, contact:
[product.info@lwb-ai.com](mailto:product.info@lwb-ai.com)

L. Warren Brown** retains the authority to revise this policy at any time without prior notice.

Shipping & Delivery Policy

L. Warren Brown

This Shipping & Delivery Policy outlines the processing, transit, and delivery expectations for orders placed through platforms operated by L. Warren Brown.

Orders shipped within the United States generally arrive within eight to fifteen business days after shipment. During periods of elevated volume, including peak seasonal demand, widespread service disruptions, or severe weather conditions, domestic delivery timeframes may extend up to thirty business days. Business days do not include weekends or nationally observed holidays. Once an order has shipped, customers will receive a confirmation email containing a tracking link that allows real-time review of shipment status.

International orders shipped outside the United States typically require four to six weeks for delivery. During peak seasons, global disruptions, or adverse weather conditions, international delivery may take up to ten weeks. International transit times vary by destination country, customs processing, and local postal operations.

Orders are generally processed and shipped within three to seven business days following purchase. During high-demand periods or when operational conditions are impacted by external factors, processing times may extend up to twenty business days prior to shipment.

If a package has not been received, customers should first review the tracking information provided in the shipping confirmation. If the tracking status indicates “Delivered” but the package is not in possession of the recipient, the customer must contact the carrier listed in the order details. L. Warren Brown does not assume responsibility for packages marked as delivered but not recovered. For international shipments, tracking visibility may be limited once the package is transferred from the originating carrier to a local postal authority. Some countries do not provide consistent scan updates, and temporary gaps in tracking information may occur during this handoff period.

Orders that are refused at delivery or returned to sender are treated as returned merchandise and are not eligible for re-shipment. This includes situations where delivery fails due to incorrect or incomplete address information provided at checkout. Returned orders of this nature may qualify for a refund of the product cost only. Shipping charges are non-refundable.

Customers are responsible for ensuring all shipping information is accurate at the time of purchase. L. Warren Brown is not liable for delivery failures resulting from customer-provided errors.